Tenant FAQs
Answers to your frequently asked questions
-
How do I apply for one of your rental properties?
You can apply directly through our website. Just go to www.omnikeytexas.com, click “Tenants” in the top menu, and select “Apply Now.” The entire process is completed online and takes just a few minutes to get started. -
How quickly are applications approved?
Applications are typically processed within 48–72 hours. The timeline depends on how quickly we receive all required documentation—applications submitted with complete information are reviewed and approved significantly faster. -
How can I get in touch with an agent to view a property?
Simply call 972-480-8280 x9 and choose the area where you’re looking to rent. You’ll be connected directly with a local agent who can answer your questions and schedule a showing. -
How much does it cost to apply?
The application fee is $75 per adult (18+)—with no additional processing or hidden fees. -
What costs are due at move-in?
At lease signing, you’ll pay your security deposit (or enroll in a deposit alternative like Rhino, if applicable) along with any pet deposit, if required.
On your move-in date, your first month’s rent is due via certified funds (cashier’s check or money order), either at our office or through PayNearMe, which offers 10,000+ payment locations nationwide. -
How do I get in touch with the applications team?
You can reach our applications team by calling 972-480-8280 and following the prompts for applications. Our team is available to answer questions and help guide you through the process.” -
How do I sign my lease documents?
We’ll send your lease via email for digital signature, making the process quick and convenient. Simply open the document, review the terms, and initial and sign where prompted to complete your agreement.
